Shipping policy

Shipping Policy

Thank you for shopping at Aroma by ASA. We are committed to delivering your favorite luxury fragrances safely, securely, and as quickly as possible.

Please review our shipping guidelines below:

1. Delivery Timelines

  • Order Processing: All orders are processed within 1 to 2 business days (excluding Sundays and national holidays) after your order is confirmed.

  • Standard Shipping Time: Once dispatched, your parcel will reach your doorstep within:

    • Major Cities (Karachi, Lahore, Islamabad, etc.): 2 to 4 business days.

    • Other Regions & Remote Areas: 4 to 6 business days.

2. Shipping Charges

  • Standard Delivery: We charge a flat rate of Rs. [Insert Amount, e.g., 200 or 250] on all orders across Pakistan.

  • Free Shipping: Enjoy FREE shipping on all orders above Rs. [Insert Amount, e.g., 3000 or 4000]!

3. Payment Methods

To make your shopping experience seamless, we offer multiple payment options:

  • Cash on Delivery (COD) — Pay when your parcel arrives.

  • Advance Payment via Bank Transfer, EasyPaisa, or JazzCash.

4. Order Tracking

As soon as your order is shipped, you will receive a tracking number via SMS and/or Email. You can use this number to track your journey on our logistics partner's website.

5. Damaged or Misplaced Shipments

We pack our luxury perfume bottles with extreme care using high-grade bubble wrap. However, if your bottle gets broken or damaged during transit, please contact us within 48 hours of delivery with a photo/video proof, and we will send you a replacement immediately.

📞 Need Help?

If you have any questions about the status of your shipment, feel free to reach out to our team:

  • WhatsApp / Phone: +92 302 0522151

  • Email: fragrancesbyfk7@gmail.com